Safe and Independent Living (SAIL)

SAIL logo

What is SAIL?

SAIL (Safe and Independent Living) is a signposting assessment that puts you in touch with a wide range of help, advice and support services across Wiltshire.
The simple form can be completed by any organisation or individual and is designed to help an individual get the information they need to live as independently as possible within their community.


How it works

Once you have given permission for your details to be shared with these organisations and Wiltshire Council as the administrator of the service, the form will be shared with the relevant organisations.

Any organisations who receive your information are bound under the General Data Protection Regulations and will deal with personal information in accordance with the law.

You will be left with a data subject information sheet explaining what Wiltshire Council will use your data for and which organisations you have given permission to contact you. Within six weeks (often a lot less) the organisations will contact you and support you through the provision of information that will help you to live safely and independently within your community.


Can I complete the form myself?

If you would like to complete the form online please click the SAIL form ▶

Please note in order to complete the form you will need to create an account on this information website and give permission for your details to be shared. As a result of the information you provide us with, e-mails will be sent to the organisation listed against the relevant questions.
When organisations receive notification they will be in contact within six weeks (usually contact will be made more quickly). The aim of the scheme is to support you to access the preventative and community services available throughout the County, to help you live safely and independently within your own home.

SAIL partner organisations

SAIL partner organisations include Wiltshire Council Health Trainers, Carer Support Wiltshire, DW Fire, Adult Care, Warm and Safe, Medequip, Wiltshire Council Trading Standards, Age UK Wiltshire, Wiltshire Bobby Van, Wiltshire Council Hearing and Vision Team, and Victim Support. Download a list of the organisations and what they do.

Data Privacy and Protection

Completing this form confirms you agree to the Adult Social Care Information Notice and the Adult Social Care Privacy Notice

Questions and more information

For more information please e-mail
To complete the form use the SAIL Form ▶

Safe and Well Visits

A Safe and Well Visit is a FREE service offered by Dorset and Wiltshire Fire & Rescue Service. In addition to carrying out home fire safety checks. their safe and well advisors may have a health and wellbeing conversation and, where appropriate, complete a SAIL assessment with you to identify the organisations that may assist you. They will submit a referral on your behalf through to the SAIL administrators at Wiltshire Council. You will be left with a data subject information sheet explaining what Wiltshire Council will use your data for, and details of the organisations that you have given permission to contact you.

For more information or to arrange a Safe and Well visit, please visit or call 0800 038 2323

Page reviewed and updated 26th Feb 2019