Employment and Community Skills

Man working with magnifying glass and tools

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Employment and Community Skills is made up of two teams, which also incorporate lessons in schools and traineeships:


Wiltshire Employment Support Team

Assisting customers to find and sustain varying levels of paid employment with local employers. To do this we look at what types of work would suit their skills and experience. We then aim to match individual skills to available jobs (including apprenticeships).


Community Connecting

The Community Connecting team assists customers to find out more about their local community and how they can access some of the following.

  • Finding voluntary work
  • Socialising
  • Joining a club
  • Going to their local college
  • Using their community facilities to do things that they enjoy
  • Meeting friends
  • Travel training

To be eligible for either service customers need to be:

  • 14 to 25 years of age with a statement of Special Education Need or previously had a statement.
  • 14 to 25 years of age without a statement of Special Education Need; the referrer needs to establish customer suitability for service. Any funding must be agreed by a panel prior to referral.
  • 26 years and above, funding must be agreed by a panel prior to referral.
  • Resident in the county of Wiltshire (local authority boundary area).

Customers are not eligible if they are:

  • Working with another Wiltshire Council supported employment service.
  • Supported by a universal service such as a Work Programme provider.

Referrers are:

  • Special Educational Needs or Disabilities (SEND) Worker
  • Wiltshire College Tutor
  • Social worker
  • Wiltshire Specialist School Teacher
  • Avon and Wiltshire Partnership (AWP), Autism Assessment Team
  • Wiltshire Council; social care advice and Information 0300 456 0111
  • Integrated Youth Service

The referral process:

  1. Referral Referrer specifies service and allocation made to a Job Coach or Community Co-ordinator.
  2. Customer Registration Service explained Information Pack given to the customer.
  3. Profiling Personal profile, vocational profile, health questionnaire and summary. Create a CV.
  4. Searching Look for paid employment, applying for positions attending interviews. For CC looking for voluntary work, training, friendships, activity, travel training.
  5. Coaching This is generally for no longer than six weeks
  6. Reviews Take place three to six months throughout the customers time
  7. Closure Customers are closed when they have reached stability (with the exception of customers under supported permitted work working less than 16 hours a week)

 Job coaches can also advise customers on how to get a benefit calculation completed to show you how you could be better off by working.

Employment and Community Skills delivering sessions in schools and colleges across Wiltshire

Wiltshire Employment Support Team (WEST) has been working with specialist schools across Wiltshire to deliver a 14 week programme that focuses on preparation for paid employment. The sessions include:

  • What is work?
  • Health and Safety
  • Attitudes and Expectations
  • Personal Hygiene
  • Transferable Skills
  • Applications and Interviews
  • Appropriate Behaviour
  • About Supported Employment
  • Next Steps

Community Connecting has been working in specialist schools and provides a six week programme that focuses on the community.

  • Introduction
  • Travel Support
  • Attitudes and Expectations
  • Hobbies and Interests
  • Friendships
  • Personal Hygiene
  • Travel
  • About Volunteering
  • Next Steps



Where appropriate to the customer, job coaches can identify and agree traineeships with the employer. This would only be sought for those customers that would benefit from a traineeship and not to the detriment of finding paid work. Once a traineeship has been found, a referral to Community Connecting will be made who will support the initial stages. The customer will be closed or paused with WEST whilst the traineeship is being undertaken.