Wiltshire Council's Employment Support Team (WEST)

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This page is about the Wiltshire Employment Support Team (WEST), including who they are and how they can help you.

Who we are

The Wiltshire Employment Support Team (WEST) assists people finding and sustaining varying levels of paid employment with local employers. To do this we look at the different types of suitable jobs that will suit the person. This is based on their skills, interests and experience. We then aim to match individual skills to available jobs, including apprenticeships. WEST forms part of a wider team at Wiltshire Council, called Employment and Community Skills. WEST provides a person centred service, working with the person to enable them to reach stability when in paid employment, with the planned goal for them to do this independently.


What we do

When WEST receives your referral you will be allocated to a Job Coach who will register you to our service. Your Job Coach will ask you about your experience and expertise to help highlight further skills you may need for work. We call this profiling. Your Job Coach will then support you to begin applying for jobs and preparing for interviews.


We can advise you on how to get a benefit calculation completed, which will explain the financial benefits of moving into paid work.


You will look for paid employment and need to be committed to your job searching. Should a job be found and you are successful at an interview you will be supported by your Job Coach to start work. WEST will continue to review how you are getting on and will support you until you and your new employer feel confident you are ready to work independently.


Who we support

  • Young people 14-25 years old with a My Plan or Statement of Special Education Need (SEN) or previously held a statement.
  • Young people with autistic spectrum condition between 16-25 years old.

Who is eligible? 

  • Young people aged 14-25 years old.
  • Resident in Wiltshire.
  • Someone who is not working with another Wiltshire Council supported employment service.
  • Someone not supported by a Universal Service like a Work Programme provider.
  • Someone supported by Adult Social Care
  • Someone supported by the Community Team for People with Learning Disabilities


Who can refer?

  • Special Educational Needs or Disabilities (SEND) worker.
  • Wiltshire College Tutor.
  • Wiltshire Supported Internships Job Coach
  • Social Worker.
  • Wiltshire Specialist School Teacher.
  • Adult Autism Diagnostic Service
  • Wiltshire Council Adult Care
  • Wiltshire Council Community Team for People with Learning Disabilities (CTPLD)
  • Looked After Children (LAC) Team.


Considerations for Professionals making a referral

SEND Service referrals

  • Young people 14 to 25 years of age with a My Plan or Statement of Special Education Need (SEN) or previously held a statement.
  • Young people with ASC not meeting the above criteria;
  • 16 to 25 years of age (funded from aiming high budget)
  • Resident in the county of Wiltshire (local authority boundary area).

Adult Social Care referrals

In all cases approval is required before making the referral;

The person should

  • be 18 years of age and above
  • have an assessed eligible need for this service (Care Act 2014)
  • be identified under the following Reported Health Conditions


Long Term Health condition - Physical (PI)

e.g. Acquired Physical Injury


Long Term Health condition - Neurological (N)

e.g. Stroke, Parkinson’s Motor Neurone Disease or Acquired Brain Injury


Sensory Impairment (SI)

e.g. Visually impaired or Hearing impaired


Learning, Developmental or Intellectual Disability (LD)

e.g. Learning Disability


Learning, Developmental or Intellectual Disability (ASC)

e.g. Autism or Asperger’s Syndrome/ High Functioning Autism


Please note that customers are not eligible if they are working with another Wiltshire Council supported employment service or supported by a universal service such as a Work Programme provider.


Contact details

Our office is open Monday to Friday.  You can speak to member of staff or leave a message with your contact details.

Telephone: 01225 718004,

Email: west.cc@wiltshire.gov.uk  

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Reviewed 3 March 2018. Updated 3 March 2018