What to do when someone dies - your first steps
What to do when someone dies – The first steps
You will need to register your relative or friend's death within five days from when it occurred. You can call the registration service on 0300 003 4569 to make an appointment to do this. There is no cost to register a death. Further information is available at http://www.wiltshire.gov.uk/registrations-register-a-death.Registration is normally the responsibility of a relative, if this is not possible check with the Registrar Office if you are qualified to act as an informant.
- The date and place of death
- The full name and surname/family name or Maiden surname/family name (if applicable)
- Date of birth of the person who has died
- The town and county of birth
- Address (including postcode) of the person who has died
- The last full time occupation of the person who has died
- Pensions or allowances from public funds (and if applicable, the name and occupation of the deceased’s spouse or civil partner)
- If the person who has died was married or in a civil partnership, the date of birth of the surviving spouse or civil partner
The Registrar will provide you with the following documents:
- White form (BD8) which you may need to claim or stop any benefit payment
- Green form (9) which is the undertaker’s authority to proceed with the funeral arrangements
- Death Certificate – there will be a fee for all certificates. It is recommended that sufficient copies are obtained for Probate, insurance policies, savings accounts and investments. Further copies can be purchased at a later date, but this will incur an additional fee.
When you have registered the death, the Registrar will give you a unique reference number to access the ‘Tell us Once’ service online or by phone.
To use the service you will need the deceased’s:
- date of birth
- National Insurance number
- driving licence number
- passport number
- details of any benefits or entitlements they were getting
- details of any local council services they were getting
- name and address of their next of kin
- name, address and contact details of the person or company dealing with their estate (property, belongings and money), known as their ‘executor’ or ‘administrator’. You need permission from the next of kin, the executor, the administrator or anyone who was claiming joint benefits or entitlements with the deceased, before you give their details.