Archived: Christmas and New Year arrangements in Wiltshire 2017 - Social Care and Primary Care Services

This page is about Christmas and New Year Opening Hours 2017/18:A Wintery Scene with snow on trees by a lake

Christmas and New Year 2017 covers these dates.

  • Saturday 23rd December,
  • Sunday 24th December 
  • Monday 25th December (Christmas Day)
  • Tuesday 26th December (Boxing Day)
  • Wednesday 27th December
  • Thursday 28th December
  • Friday 29th December
  • Saturday 30th December
  • Sunday 31st December
  • Monday 1st January 2018 (New Years Day)

About Adult Care and the Emergency Duty Service

About the Doctors Surgeries

About the Chemists

About Adult Care and the Emergency Duty Service

Adult Care and The Emergency Duty Service are open as follows:

During normal business hours:
Tel: 0300 456 0111
Textphone: 01225 712501
Weekdays: Monday - Thursday 08:30 - 17:20, Friday 08:30 - 16:20

During the evenings or at weekends and bank holidays:
contact the Emergency Duty Service 
Weekdays 5pm to 9am;
Weekends 4pm Friday to 9am Monday
Bank Holidays 24hrs. Tel: 0300 456 0100

If you have a care package, talk to your Domiciliary Care Provider about care visits during Christmas and New Year.

About the Doctors Surgeries

Wiltshire CCG has made sure general medical services are available over the Christmas and New Year period.

GP Practices know about their contractual responsibilities during core hours (core hours are Monday to Friday 08.00 – 18.30, excluding bank holidays) and how they apply over the holiday. 

Each practice publishes their own arrangements for cover, based on demand forecast from last year.

All Practices have contingency plans, to manage demand over the winter including the holiday period.  Most practices plan to have same day booking, as most patients do not book in advance over the holiday period.

During 08.00 and 18.30 (core hours) please contact your practice in the normal way for urgent and routine care.  Outside core hours, calls to the practice will automatically route or signpost you to the Out of Hours service. 

Patients with urgent care needs can access the Out of Hours Service between 18.30 and 08.00 weekdays and all weekend/bank holiday, via NHS 111

Download a word document about when Wiltshire Doctors Surgeries are open

Outside the practice core hours, patients with urgent care needs are able to access the Out of Hours Service between 18.30 and 08.00 weekdays and all weekend/bank holiday, via NHS 111

About the Chemists

Rotas are in place for community pharmacy services throughout the year, including this holiday period.  This ensures that there is good geographical distribution across the county, of pharmacies that are open later in the evening.  In addition to the rota, there are 11 pharmacies each opening for 100 hours of service per week.

GP practices work closely with their local pharmacies and arrange early collection for repeat prescriptions where this is the right thing to do.  Most practices also have arrangements with pharmacies about repeat prescriptions, enabling patients to collect repeat medication direct from the pharmacy.

Your doctor’s surgery might also have telephone Prescription Ordering Direct – Check if it does.

Download a word document about opening hours of Chemists in Bradford on Avon, Devizes, Melksham, Trowbridge, Warminster, and Westbury.  (Docx 20kb)

Download a word document about opening hours of Chemists in Corsham, Calne, Chippenham, Malmesbury, Cricklade, Marlborough, Pewsey, Purton and Royal Wootton Bassett. (Docx 20kb)

Download a word document about opening hours of Chemists in Salisbury, Tidworth, Wilton, Mere and Tisbury. (Docx 20kb)


This information is sourced from Wiltshire CCG